Papertrail updates
Papertrail updates

Overdue record issues




We are aware that customers are currently experiencing issues with record states not appearing correctly in the record view of the desktop version of the app.

Records which are not due for inspection are appearing as overdue in the record view, this is due to a minor bug in the system.

Our engineers are working to fix this issue as soon as possible and we will update once resolved.

Screenshot 2023-01-25 at 16.18.07.png

If you are unsure on the state of any of your records please don't hesitate to contact us.

Thank you for your patience!